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We understand that your chocolates must arrive in good condition, which is why we take so much care and attention when designing our packaging and delivering your gift. We know what we are good at and thats making delicious chocolate. In order to ensure freshness we deliver exclusively to the UK only. Guaranteed next working day ordered by 2pm (Monday to Friday) is £9.95. Orders received after 2pm are shipped next working day, on Friday this means the following Monday (public holidays excepted). Orders received after 2pm Friday and on Saturdays or Sundays are despatched the next working day. Orders received on UK public holidays are despatched the next working day. Please note deliveries on Saturdays, Sundays and Bank/Public Holidays are unfortunately not available. If no one is available to accept delivery note on guaranteed next day deliveries, a note will be left with details of where your order can be collected and for guarantee purposes the item will be deemed delivered. Compensation for late delivery is limited to a full refund of the guaranteed delivery charge. To make a claim please contact us providing full details. If your delivery address is a remote part of the UK, e.g Highlands & Islands, please add an additional working day to both the standard and guaranteed service. Charges shown are for delivery to a single address. For delivery to more than one address a separate order will need to be made for each address. We regret that orders may not be cancelled once an order has been placed. It's important to store chocolate in a cool, dry environment between 12-18 celcius and out of direct sunlight. In general we do not recommend storing chocolates in a refrigerator as this may damage the chocolate but if you have to always wrap the chocolate in plastic and seal carefully before refrigerating. Allow the chocolate to return to room temperature before unwrapping and eating. Keep chocolates away from strong smelling odours
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